These terms constitute a distance contract between SIA „IMEKS” and the buyer placing an order in the imeks.lv online shop. By placing an order the buyer confirms that they have read and accept these terms.
SIA „IMEKS”, single registration no. 42403032942, VAT reg. no. LV42403032942.
Registered address: Mazcenu aleja 6-8, Jaunmārupe, Mārupes novads, LV-2166, Latvia.
E-mail: imants.pliska@imeks.lv · Phone: +371 26365712.
The seller sells and the buyer purchases the vehicle spare parts offered in the online shop (primarily lighting components), as specified in the order.
An order can be placed in two ways:
The contract is considered concluded at the moment the seller has confirmed the order and the buyer has paid in accordance with the invoice issued. The seller is entitled to decline to fulfil an order if the item is no longer available from the supplier, or if the order contains an obvious error (for example, an incorrectly stated price).
All prices in the online shop are stated in euro (EUR). By default the price is shown including VAT at 21%; the shop provides an “incl. VAT / excl. VAT” toggle. The invoice states the amount excluding VAT, the VAT amount and the total.
Payment is made by bank transfer to the seller’s account stated on the invoice. No other payment method (cash, card on delivery) is offered.
For items marked “Price on request” the price is set individually — the buyer sends the part number to imants.pliska@imeks.lv and the seller replies with a price offer and availability.
Items are supplied to order — the seller orders the part from the supplier once payment has been received. The standard delivery time is 7–14 working days, unless stated otherwise in the order confirmation.
The specific delivery method and cost are agreed with the buyer when the order is placed. By agreement the item may also be collected in person at the seller’s address.
If the delivery time is extended for objective reasons (supplier delay, the part being discontinued), the seller informs the buyer and offers either to wait or to cancel the order with a full refund.
The seller supplies original parts, or parts matching original equipment (OE) quality, from the manufacturers Hella, Valeo and Magneti Marelli. The items carry the manufacturer’s warranty in accordance with that manufacturer’s terms.
It is the buyer’s responsibility to make sure the part is suitable for their particular vehicle — if in any doubt, please contact the seller before placing the order, stating the car make, model, year of manufacture and VIN. An incorrectly chosen part is not considered a defect in the goods.
The warranty does not cover damage resulting from incorrect installation, operation, mechanical damage or improper use.
If the buyer is a consumer within the meaning of the Latvian Consumer Rights Protection Law (a natural person purchasing goods for a purpose unrelated to their economic activity), the buyer has the right, within 14 days of receiving the goods, to exercise the right of withdrawal and withdraw from the contract without giving a reason.
To exercise the right of withdrawal, the buyer sends a notice to imants.pliska@imeks.lv in order to agree the place and time for returning the goods, no later than 14 days from receipt of that notice.
The cost of returning the goods is borne by the buyer. The buyer is liable for any diminished value of the goods if they have been used for a purpose other than establishing their nature, characteristics and functioning. The refund is made within 14 days of receiving the returned goods.
The right of withdrawal does not apply to goods made or ordered to the buyer’s individual specification that are not part of the standard range.
If the buyer is a legal entity (a repair shop or company), the statutory consumer right of withdrawal does not apply. In such cases the return or exchange of goods takes place by mutual agreement between the parties.
Because items are ordered from the supplier against a specific order, the seller reserves the right not to accept the return of correctly supplied goods, or to apply the return fee set by the supplier. Please agree the possibility of a return in each individual case by writing to imants.pliska@imeks.lv.
In the case of damaged, incorrectly supplied or incomplete goods, the seller remedies the non-conformity at its own expense — either replacing the item or refunding the amount paid.
Complaints about the quality or non-conformity of goods must be submitted in writing to imants.pliska@imeks.lv, stating the order number, the part number and a description of the problem, with photographs attached. The seller responds to a complaint within 15 working days.
Disputes are resolved through negotiation. If no agreement is reached, the dispute is heard by a court of the Republic of Latvia in accordance with the procedure laid down by law.
A consumer may additionally apply to the Consumer Rights Protection Centre (www.ptac.gov.lv).
Personal data needed to fulfil an order is processed in accordance with the Privacy policy.
The seller is entitled to amend these terms unilaterally. The version of the terms in force at the moment the order was placed applies to that order.
In force since 18 July 2026. This is a translation of the Latvian original; in the event of any discrepancy between language versions, the Latvian version prevails.
Send us the part number — we will check with our suppliers and email you a price offer.